Playnbrag’s Privacy Policy


1.1 In this Privacy Policy, Terms, references to the “Platform”, “Database”, "Company", "We", "Us", “Service” “PlaynBrag”, “apps”, “app”, “website”, & “site”, will relate to:

  • The Website / Apps (defined as, the company (Playnbrag Limited) is the operating company.

Playnbrag Limited (Company number 539269) is incorporated under the laws of Ireland and regulated by the UK Gambling Commission (Combined Remote Operating Licence) (licence number – 000-037501-R-319610-001), registered address of Playnbrag Limited, is Loch Na Gar, Carrigart, Letterkenny, Co. Donegal, Ireland.

To add, any reference to ‘User’, ‘user’, ‘User’s’, ‘user’s’, ‘Users’, ‘users’, ‘You', ‘you’, ‘Your', or ‘your’, refers to any person who opens an account with Us and in effect signs up to and accepts the Terms and Conditions (or “Terms of Service”) & our Privacy Policy (or “Data Use Policy”)

1.2 We may occasionally make changes to the Privacy Policy and these will be highlighted to You when We publish the updated terms on the Website / Apps. In order to monitor any changes We advise You to review the Privacy Policy regularly.

1.3 INFORMATION ON CHANGES TO GDPR – (Some of this information from section 1.3 may be repeated further down in our Privacy Policy)

General Data Protection Regulations that comes into force from 25th of May 2018 in the European Union

Please ensure You read the following information on how Your personal data is used & processed on our Platform in this section - 1.3 - & what Your rights are –

How we use Your data -

a) Use of Your personal data - (Also refer to sections 2, 3 & 4)

Personal data such as emails, date of births, photos, identity verification documentation, and any other related images that are posted or saved on the User’s profile - under “My Profile” section only - are also saved on our Database. This information is only *disclosed to a 3rd party when -

*If the User is suspected of any activity that may be deemed malicious, illegal, or that is in breach of the terms of use of our Service or our Terms & Conditions on our Platform, whereby the information of the suspected individual may be passed on to the relevant authorities after an internal investigation has taken place.

For example, if the User is suspected of any criminal or illegal activity such as (but without limitation) under age activity, collusion, game manipulation, money laundering, any type of fraudulent activity, suspected terrorist activity or users that appear on international sanctions list. We will then conduct a full internal investigation & if our findings are inconclusive and suspicion remains the respective User’s personal information will be passed on to the relevant authorities.

All of your data & information under your social media account –

All the data you enter or upload to your social media account or profile – under “My Social Account” - is publicly available to all other users on the platform.

Account setup, verification and management –

We use personal information such as Your name, email address, phone number, and information about Your device to set up and administer Your account, provide technical and customer support and training, verify Your identity, process payment information and send important account and Service information.

All data you post, share, & comment on, on the social media pages -

We collect the content, communications and other information you provide when you use our Service. This would include all of the data you post, share, and comment on, on your account in the social media pages which is publicly available to all other users on the platform. This can include information in or about the content you provide (like metadata), such as the date a file was created.

  • Networks and connections. We collect information about the people who you are connected to, both people you follow, and follow you, and how you interact with them across our Service. We will also collect contact information if you choose to upload, sync or import it from a device (such as an address book or call log or SMS log history), which we use for things like helping you and others find people you may know and for the other purposes listed below .

  • Your usage. We collect information about how you use our Service, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities. For example, we log when you're using and have last used our Service, and what posts, videos and other content you view on our Service.

  • Information about transactions made on our Service. If you use our Service for purchases such as “Buy More Credits” or “Deposit” cash credits, we collect information about the purchase or transaction.

We also track & record when you “Change to Cash Credits” when you convert your virtual credits to cash credits on your PlaynBrag account.

  • Things others do and information they provide about you. We also receive and analyze content, communications and information that other people provide when they use our Service. This can include information about you, such as when others share or comment on a photo of you, or a post from you, send a message to you, or upload, sync or import your information on your social media account (My Social Account).

Additional information that we collect from You when You use our Service –

  • Traffic information, *location data, and other communication data (including IP address and browser type) are collected by Your availing of the Service;

*Your location data is required upon accessing our Service to ensure that You are authorised to use the Service from the jurisdiction You are accessing it from. Due to it been a betting Service We are only allowed to offer it in certain jurisdictions.

  • Information from third party databases to comply with our legal and regulatory obligations.

  • Your social media profile details (name, profile photo and other information You make available to us) when You connect or register with Us through a social media account / platform (Facebook / Google)

  • Device information;

Device Information

As described below, we collect information from and about the computers, phones, & tablets you use that integrate with our Service, and we combine this information across different devices you use.

Information we obtain from these devices includes:

  • Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.

  • Device operations: information about operations and behaviours performed on the device, such as whether a window is foregrounded or backgrounded .

  • Identifiers: unique identifiers, device IDs.

  • Device signals: Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.

  • Data from device settings: information you allow us to receive through device settings you turn on, such as access to your GPS location, camera or photos.

  • Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address.

  • Pages visited and content viewed, links and buttons clicked, URLs visited before and after You use our Service. For more information about cookies and how to manage them please see our Cookie Policy (See section 6)

Third Party and Publicly Available Sources

Not all the personal information We hold about You will always come directly from You. We may also collect information from third parties such as our partners, service providers and publicly available websites (i.e. social media platforms), to comply with our legal and regulatory obligations, offer Services we think may be of interest, to help us maintain data accuracy and provide and enhance the Service.

If You log into our Service through Facebook or Google, Facebook and Google provides Us with some of Your Facebook or Google User details. We may use these details for the purposes of our registration process and to market our offerings and Service to You.

b) Location related data

As mentioned above, we use geo-location data to find your location when using our service so as to ensure you are in a jurisdiction where you are legally permitted to access and use our service.

c) Age verification & ID verification data -

Your Date of Birth is required upon initial sign up process when using our Platform and You are informed to submit photo identification (that is recognised by your government) @ point of 1st deposit when we notify you via email, or if not then upon first cash withdrawal where it is a requirement. We accept National ID Cards, Driver’s Licences, Passports and any other photo id that is recognised by the government in your jurisdiction. This data is stored securely on our Database and is not disclosed to any 3rd parties except for the *exception outlined above in section 3.

We also outline on the deposit page that you can upload your ID on your “My Profile” page at anytime prior to first withdrawal.

After you submit your Date of Birth & provided you are then over the legal age you will then be asked to input all of the other necessary fields such as name, address, email, phone number (for UK residents), where we then cross check your saved details on your account against your submitted ID to ensure everything matches up.

This information is used to verify Your age and accuracy of Your user account details. This is required for the purpose of Us complying with our legal obligations.

When submitting your Date Of Birth if you are under the legal age you will be blocked across all available channels from accessing our platform.

We may also use any other personal information to verify Your identity to ensure that we are fully compliant

d) User Payment & Betting Activity –

We also collect all payment & betting activity data such as Your deposit and withdrawal history, Bets / leagues created and joined, and any other User related activity within the Platform. This is to ensure that We are able to monitor User activity to deliver the best possible experience for You while also been able to assist You where ever necessary if You contact Us with a query or issue.

We also track and monitor all User activity within our Platform to adhere to our gambling licencing obligations & requirements, such as anti-money laundering, responsible gambling, collusion, and all other activities that are covered under our gambling licencing requirements.

e) Sensitive financial card data –

Your sensitive card data is protected on our payment partner’s servers (Secure Trading) whereby We use tokenisation protocol for deposits & withdrawal payments from our server to theirs. Therefore Your card details are saved on our Platform (on Secure Trading’s server) for You to be able to withdraw funds back to Your card.

f) Billing information & transaction history –

We also have access to Your billing information & transaction history on our payment portal. Details We have access to include Your billing address and all Your transaction activity within our Platform. We do not have access to any of Your sensitive card details information. This portal is used to monitor all transaction activity for accounts & security purposes for the daily operations of our Platform.

g) Marketing and events – (Also refer to section 4.3)

Subject to any preferences you have expressed (where applicable), We use personal information to deliver marketing to You across various platforms, such as email, sms (text messaging), push notification or otherwise. We will do this during the period of Your relationship with Us and, unless specifically instructed otherwise by You, for a reasonable period of time after the relationship has ended in order to inform You about our service, promotions and any new or special offerings which We think may be of interest to You.

h) Risk Management –

In order to provide the Service to You and for our legitimate purposes, We process personal data to evaluate and manage risks to our business.

i) Show and measure ads and Services –

We use a combination of information collected such as advertising cookies, Your email address, Your onsite activity, and facebook pixels to target and re-target You with relevant ads on a selection of websites on the web and social media websites. This information can also be used to measure and analyse the effectiveness and reach of these ads & campaigns, to help Us improve and refine our marketing strategy in accordance with our legitimate interests.

j) Personalisation –

We use personal information to deliver customised content based on Your Personal Preferences to personalise your experience with our Service. This is processing which is necessary for the purpose of our legitimate interests in delivering or presenting relevant content to You, our customer.

k) Surveys and polls – (Also refer to section 4.2)

If You choose to participate in a survey or poll, any personal information You provide may be used for marketing or market research purposes in accordance with our legitimate interests in assisting Us in promoting or improving our Service.

l) Diagnostics, research and development –

We use personal information for internal research and development purposes, to help diagnose system problems, to administer our Service, to improve and test the features and functions of our Service, to develop new content, and offerings. To carry out testing and analysis. This processing is necessary for the purpose of our legitimate interests, the security of the Service and to deliver an optimum Service to You, the end User.

m) Posting, Sharing, & Commenting on the Social Media Pages

Our Service provides a social media page for each sport we offer on the platform. When posting, sharing or commenting on the social media pages on the platform you are allowing everyone to see the data you disclose (whether your own content or shared 3rd party content) on these social media pages and therefore consent the disclosure of it to the wider public.

You should never post or share any information that is confidential or about other persons that is of a private nature unless you have permission to do so.
These services may have their own Terms of Use and, where appropriate, their own privacy statements.

n) Information that is shared on our platform

Information that is shared through you is available for viewing for everyone else that is on that network where you share it. Whether it be a comments chat section in the league or leaderboard sections, or to the general public on the social media pages. Also any other persons that can see any content that you share, can capture screenshots, or in some cases download the content, or reshare that information shared by you.

Also, when you comment on someone else's post or react to their content, your comment or reaction is visible to anyone who can see the other person's content, and that person’s audience can change later.

People can also use our service to create and share content about you with their audience on the social media feed. For example, people can share a photo of you on one of the social media pages, mention or tag you in a post, or share information about you in their posts or comments (in social media, league & leaderboard comments sections). If you are uncomfortable with what others have shared about you on our Platform, you can click on the post and report the content to us and we will investigate it immediately, and can remove the content and prevent the user in question from posting any future content on the social media pages by disabling their social media account.

If the issue relates to the comments section in either the league or leaderboard comments section you can get in touch with us through the “Contact Us” link at the footer of the page and we will investigate the issue for you and take further action if necessary.

o) Comment feature, and community forums –

Our Service provides features including a community forum (on the website) & a “comment” feature in the My Leagues section (both Private & Public League sections) on both the website & apps. The personal information you choose to post, share, upload, or make available is public and visible to others who use those features. You should never post or share any information that is confidential or about others unless you have permission to do so.
These services may have their own Terms of Use and, where appropriate, their own privacy statements.

p) Legal and regulatory obligations – (Also refer to section 2.5 & 2.6)

We may be required to use and retain personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; or fraud. We may also use personal information to meet our internal and external audit requirements, information security purposes, and as We otherwise believe to be necessary or appropriate: (a) under applicable law, which may include laws outside Your country of residence; and (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside Your country of residence

q) Profiling –

In accordance with our legitimate interests detailed below or to comply with our legal obligations, we carry out profiling and analysis based upon Your location data, age, betting and gameplay activity, interests and behaviours for the following purposes:

a. Customer segmentation of Your sport preferences so as to offer You customised interests & offerings through push notifications and email, so as to provide You with more relevant marketing. For example, if the majority of Your bets are placed on the English Premier League, we will aim to primarily send You marketing material related to the Premier League. Likewise, when selecting Your preferred sports notifications on the app we will send you notifications based on Your sports preferences.

b. Risk and trading analysis; and

c. Licensing and legal obligations i.e. Responsible Gambling, Anti Money Laundering, Age Verification, prevention of fraud and to ensure the integrity of sporting events.

r) Other purposes: We may be required to use and retain personal information for; loss prevention; and to protect our rights, privacy, safety, or property, or those of other persons in accordance with our legitimate interests.

We process Your personal information so that We can deliver a secure, sound and reliable Service to You while also ensuring that we comply fully with our licencing obligations & requirements.

Our third-party service providers & partners:

Our Service, retain trusted third parties to process Your information to provide Us with services globally, who support our business, these include for customer support, information technology, transaction & payments (refer to section 4.5), marketing, data analysis, research and surveys.

We don’t sell any of your information to anyone. We also impose strict restrictions on how our partners can use and disclose the data we provide.

Third parties for legal reasons: (Also refer to section 2.4, 2.5 & 4.6)

We will share personal information when we believe it is required, such as:

  • To protect our rights, Users, systems, and Service

  • To comply with legal obligations and respond to requests from government agencies, including law enforcement and other public authorities, which may include such authorities outside Your country of residence;

  • In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings);

Regulatory or Sporting body (Also refer to section 2.6)

Your personal information including, but not limited to, Your registration details, betting records, records of payments, device information etc., may also be disclosed to any regulatory or sporting body in connection with policing the integrity or enforcing the rules of a sport or game and/or prevention and detection of crime and where We consider that there are reasonable grounds to suspect that You may be involved in a breach of such rules or the law, have knowledge of a breach of such rules or the law or otherwise pose a threat to the integrity of the relevant sport or game based upon our assessment of Your betting behaviours or it may be based on information provided to Us by a regulatory or sporting body. Those bodies may then use Your personal information to investigate and act on any such breaches in accordance with their procedures.

Breach Notification

If at any point our Platform is breached and any personal User data related to PlaynBrag has been compromised You will be notified within 72 hours of Us been made aware of the event if an adverse impact is determined.

New Owner

If the ownership or control of all or part of our Service or their assets changes, we may transfer your information to the new owner.

Your Rights

Right to Access

You can easily access all of Your personal details that are saved on the PlaynBrag’s Platform by accessing the “My Profile” section of Your account on all related PlaynBrag platforms – website and associated apps.

You can also access all of your Social Account data by going into your “My Social Account” profile where you can see all of the information you have uploaded, posted and a history of your activity of your account

You also have a right to request a copy of the personal information that we hold about You. Should you wish to make such a request, please send a request under the” Contact Us” Section.

This will include all of the same information displayed & stored under your “My Profile” section on the platform.

You should include adequate information to identify yourself and such other relevant information that will reasonably assist Us in fulfilling Your request. Your request will be dealt with as soon as possible.

You can also submit a request to Us via “Contact us” page to change any information provided to Us or mark any information to prohibit future use, provided evidence is provided to support such changes.

Right to Erasure

You can request Us to erase Your personal data where there is no compelling reason to continue processing. You can do so by emailing Us under the “Contact Us” and go to “Help / Issues” - “Delete info” and We will erase Your personal data within a reasonable time frame from when the request is submitted.

Note: Upon such a request the User must withdraw any existing cash funds before We delete their personal data. To add, we may request ID verification if there is cash funds in the account to confirm the identity of the User before we can proceed to erase their personal data.

This right only applies in certain circumstances; it is not a guaranteed or absolute right. For instance if the account is under investigation we will be unable to delete Your personal data as we must adhere to our licencing obligations & requirements, & any other legal requirements such as potential misuse or criminal activity on the social media feeds.

Right to data portability

This right allows You to obtain Your personal data that you have provided to Us with Your consent or which was necessary for Us to provide You with our Service in a format which enables You to transfer that personal data to another organisation. You may have the right to have Your personal data transferred by Us directly to the other organisation, if this is technically feasible.

Right to restrict processing of personal data

You have the right in certain circumstances to request that We suspend our processing of Your personal data. Where We suspend our processing of Your personal data we will still be permitted to store Your personal data, but any other processing of this information will require Your consent, subject to certain exemptions.

Right to object to processing of personal data

You have the right to object to our use of Your personal data which is processed on the basis of our legitimate interests. However, We may continue to process Your personal data, despite Your objection, where there are compelling legitimate grounds to do so or We need to process Your personal data in connection with any legal claims or legal investigations.

Right to withdraw consent

Where We have relied upon Your consent to process Your personal data, You have the right to withdraw that consent.

To opt out of marketing, You can request to be removed from our email marketing list by going to Contact us / Help Issues / Stop sending updates / notifications.

When installing any PlaynBrag apps We require Your consent to send push notifications to Your phone / device / tablet. At this stage if You decide to allow Us to send You push notifications via our app on Your device and at any subsequent point You want to opt out & stop Us sending You push notifications You must do the following:

Go to Settings > Notifications > scroll down to “Playnbrag” app > click on it > and turn off notifications

Or simply click on the “My Notifications” tab under the menu bar on the ios or android app & turn them off there.

Privacy by Design

Information security is important to Us and We understand the techniques required to secure Your personal data. Security measures are in place to protect Your personal data from access by unauthorised persons and to prevent unlawful processing, accidental loss, destruction and damage.

Data on our secure pages is encrypted using Secure Sockets Layer ("SSL") technology. Personal information received directly from You will be stored in a password-protected Database located within our secure network behind active state of the art firewall software.

Personal User data is only used internally when required – such as age verification / ID verification – to assist in PlaynBrag operating it’s Platform in a legitimate and safe environment for its users while also ensuring We meet our licencing obligations & requirements.

Data Controller

The Data Controller is Playnbrag Limited, Loch Na Gar, Carrigart, Letterkenny, Co. Donegal, F92RF6F, Ireland.

Data Protection Officer

A Data Protection Officer has been assigned internally to monitor and conduct regular checks to ensure We are compliant with the recent changes to data protection regulatory requirements.

If You have any queries or want to submit a complaint regarding the use of Your personal information Please email Your query or complaint to the Data Protection Officer at


We retain personal information for as long as We reasonably require it for legal or business purposes. For the unregulated jurisdictions in which We operate, and subject to Us not having a legal or regulatory requirement or a risk management reason for retaining Your information for a longer period, Your information will not be kept for longer than 7 years post account closure. Please note that We may be required in certain circumstances to retain Your information indefinitely (for example under our procedures on responsible gambling and self-exclusion). We will take all necessary steps to ensure that the privacy of Your information is maintained for the period of retention.


2.1 Personal information which may be used to identify an individual could include the following:

  • first and last name;

  • date of birth;

  • credit or debit card information;

  • home or other physical address;

  • e-mail address; and/or

  • phone number or other contact information.

2.2 Personal information may be requested during account registration or at other times, when using the Service. The personal information collected may include:

  • current location

  • contact information, for example a telephone number;

  • Identification verification such as a passport or driver’s licence of your native country / country you reside in, or a national ID Card;;

  • payment details;

  • billing information;

  • transaction history;

  • all related user betting activity

  • Website / Apps preferences; and/or

  • feedback regarding the service.

2.3 This information is held by Us on servers located on our cloud Platform & our payment gateway provider. Our servers also keep a log of general user activities (web traffic) which is essential for the quality and provision of the Service, although this information is not collected without Your knowledge. This activity log includes administrative and traffic information such as:

  • source IP address;

  • current location

  • time and date of access;

  • web page/s visited;

  • language used;

  • software crash reports; and

  • type of browser used.

2.4 If there is a legal requirement, or We believe such action is necessary, We may reveal Your personal information for the following reasons:

  • to comply with any legal process served on Us, the Website / Apps or the Service;

  • to protect and defend Our rights of property or the interests of sporting or other qualified bodies; or

  • to protect the personal safety of Users of the Service or the public.

2.5 We may decide to share Your information and identity with the relevant authorities, banks, credit card companies and appropriate government agencies, if You are found to have undertaken the following:

  • cheated or attempted to defraud Us or any other User of the Service in any way, including but not limited to:

  • game manipulation or payment fraud;

  • suspicion of fraudulent payment, including use of stolen credit cards;

  • any other fraudulent activity, including any chargebacks or other reversal of payment; or

  • prohibited transactions, including money laundering;

  • suspected misuse or criminal use of any feature of our service from the game offerings, to our bet/league chat features, to general activity on our social media feed pages.

2.6 We may share Your personal information with regulators, sports' governing bodies and other authorised bodies, including the police, for the purposes of investigating any actual or suspected criminal activity or other regulatory matters.


3.1 As detailed in section 2, We may automatically collect certain data and receive personal information via Your use of our Service or offerings within the Platform. Personal information may be used for by customer services to aid You, the customer, in bringing You the best possible service & experience.

3.2 Third-party service providers may be appointed to provide technical support & process Your online transactions while the PlaynBrag web team will maintain Your online accounts. We may have access to any information provided to such vendors, service providers and third party e-commerce services and We will use the personal information as detailed in section 4 below.

3.3 This information may only be revealed to our staff and third parties involved in the transaction process and the support of Your use of the Service, as detailed in section 4 below. Our arrangements with third-party service providers and online vendors should ensure that Your privacy is protected.


4.1 The personal information collected from You will be used:

  • to deliver the Service;

  • to provide customer support;

  • to undertake necessary security and identity verification checks;

  • to meet certain business requirements so that the Service can operate at an optimum level; and

  • for any other purpose related to the operation of the Service.

4.2 We may occasionally request information from You using surveys. Participation is completely voluntary and You therefore have the choice of whether or not to disclose such information. Information requested may include:

  • contact information, such as name, correspondence address and telephone number; and

  • demographic information such as postal code or age.

4.3 Personal information, such as e-mail address and telephone number, may also be used where You have agreed to receive updates or notifications of upcoming events. This will provide You with details of any similar upcoming events and anything else that might be of interest to You on our Service.

4.4 We will not share Your personal information except as detailed in this Privacy Policy. At account closure, Your data will be kept for a certain time period for legal and accounting purposes and will then be removed from our system.

4.5 In order to play Real Money games You need a facility to send and receive money. Third Party “electronic payment processors” and financial institutions /or payment service providers will be used to process such financial transactions ("ESP's"). By accepting this Privacy Policy You agree to the sharing of necessary personal information, with the ESP's, to enable the processing of transactions. Where necessary this may include the transfer of information outside of Your country, which may not have the same standard of privacy laws.

We use all reasonable endeavours to ensure that our arrangements with ESP's protect Your privacy.

4.6 You agree that We are permitted to share personal information and all other information You may have provided by using the Service, to potential and subsequent business and merger partners, if We undertake the following:

  • file for bankruptcy;

  • acquisition by a third party;

  • merge with a third party;

  • sell all or part of Our assets; or

  • transfer substantially all of Our relevant assets to a third party.


Explained in detail in section - 1.3 INFORMATION ON CHANGES TO GDPR


6.1 You should be aware that when You access or use our Service, We may collect information from Your devices through the use of 'cookies'. Cookies perform various different functions, and the purpose of this section is to give You a clearer understanding of:

  • What cookies are

  • Why do We use cookies

  • How We use cookies

  • How You can control the use of cookies

6.2 Cookies are text files containing a small amount of information that are downloaded to Your device when You visit a website. Your browser makes cookies available each time You visit our website.

6.3 Why do We use cookies;

Cookies are used by our website to improve Your online experience and to ensure that relevant content and functions are delivered and used more effectively.

We use both session cookies and persistent cookies to perform various functions across our site.

Session cookies are downloaded to Your device temporarily for the period that You browse a particular website; these cookies might allow You to navigate between pages more efficiently or enable websites to remember the preferences You select. Persistent cookies can be used to help websites remember You as a returning visitor or ensure the online ads You receive are more relevant to Your interests.

6.4 How We use cookies;

When You visit our website, Cookies will be placed on Your device in two ways. Cookies placed by Us, as the site operator, are called "first party" Cookies. Cookie may also be placed on Your device by a party other than PlaynBrag, such cookies are known as "third party” cookies. Examples of the uses of third party cookies include collecting information about browser habits and providing customised content to You.

While there are many different uses for first and third party cookies, the cookies used by us all fall into one of the following four main categories of cookies:

  • Strictly Necessary Cookies

  • Functionality Cookies

  • Performance Cookies

  • Third Party Marketing / Targeting Cookies

6.5 How You can control the use of cookies;

You can amend Your browser settings to block some or all cookies. To do this, follow the instructions provided by Your preferred web browser. For Your ease of reference We have provided the links below which provide instructions on how to remove and delete cookies for some of the more common web browsers. Please be aware that if You block cookies from the websites, some or all the website's functions may not perform as intended:

Mobile phone users may have to refer to their handset manual for details on how to block cookies using their mobile browser. For more information about online behavioural advertising cookies and opt-out controls, please go to More information regarding opting out of platform based advertising can be found at


7.1 We may conduct a security review at any time to confirm Your identity, age and the registration data provided by You. This information will be used to verify use of Your account and financial transactions for potential breach of our terms and of applicable law. This is in accordance with our gambling licence obligations & requirements and assists in making our Platform more secure for our customers.

7.2 By accepting this Privacy Policy, You authorise Us, our staff, to both use Your personal information and to disclose Your personal information to third parties with the objective of validating the supplied information. This includes where necessary the transfer of information outside of Your country, including to countries whose privacy laws are subjected to their own regulatory standards & requirements.

7.3 Security reviews may include, but are not limited to, ordering a credit report and/or confirming supplied information against third party databases. In addition information or documentation may be requested to assist with these security reviews.


8.1 Information security is important to Us and We understand the techniques required to secure this information. Security measures are in place to protect Your information from access by unauthorised persons and to prevent unlawful processing, accidental loss, destruction and damage. Our technological security solutions are advanced and we employ a diligent, thorough set of processes & procedures. Our approach is focused on risk prevention through constant testing and vulnerability testing methodology.

8.2 Data on Our secure pages is encrypted using Secure Sockets Layer ("SSL") technology. Personal information received directly from You will be stored in a password-protected Database located within our secure network behind active state of the art firewall software.

8.3 Unfortunately the sending of information via the internet cannot be completely secure at all times. Although We will make every reasonable effort to protect Your personal information, We cannot guarantee the security of any information disclosed online. In opening an account with Us, You accept the inherent security implications of using the internet and that PlaynBrag will accept no liability for any direct, consequential, incidental, indirect, or punitive losses or damages arising out of such an occurrence.
For Your own privacy protection please do not include any sensitive personal or payment information, for example credit/debit card details in any emails sent to us.

8.4 The Service operates "AS-IS" and "AS-AVAILABLE," without liability of any kind. Whilst We have implemented appropriate technical and organisational measures to ensure the safety of Your personal information, due to the continually evolving state of technology and business, coupled with its complexity, We are not able to guarantee error free performance in relation to the privacy of Your personal information.

8.5 Protection of any information or images provided to a third-party online site that links to or from the service, cannot be guaranteed. This includes information collected by any third party managing any future affiliate program we may have with them or any other program, as these third-party online sites are owned and operated independently of Us.

8.6 Information gathered by these third parties will fall under their privacy policy rather than ours. If You have any queries regarding a third party's privacy policy, You can obtain this information directly from them.

8.7 We are not responsible or liable for:

  • the actions or policies of these third parties; or

  • the content or privacy practices of these online sites.


9.1 Personal information collected on the Service may be stored and processed in any country in which We or any of our partners or future affiliates, suppliers, subsidiaries or agents have facilities. By using the Service, You agree to the transfer of Your personal information outside of Your country, including to countries which may have a different set of privacy laws and requirements. Nevertheless, all reasonable processes are in place to ensure that any of our partners or future affiliates, agents, subsidiaries and suppliers comply with our privacy standards, irrespective of location.


10.1 You agree to be bound by the terms of this Privacy Policy if You execute any of the following actions:

  • by clicking the box next to "I agree to your Terms of Service and Data Use Policy" at the bottom of the Sign Up Form page on the website & associated apps ;

  • by agreeing to the Terms & Conditions and Privacy Policy when signing up through / logging in through social media login channels (Facebook & Google);

  • by continued use of the Service following the posting of this Privacy Policy

10.2 This Privacy Policy should be read in conjunction with our Terms & Conditions and any additional applicable terms posted on Our Website / Apps or made available here on the website / Apps. Changes may be made to this Privacy Policy from time to time. In the event that there are any changes, an updated version of Our Privacy Policy will be published on Our Website / Apps and made available.

This Privacy Policy was amended last on 7th of April 2022 and this is our entire and exclusive Privacy Policy, which supersedes any earlier version. However We advise You to regularly review the Privacy Policy to check for any updates.