1.1 References in the terms to "the Company", "We", “we”, “Service”, “service”, “PlaynBrag”, “Playnbrag”, “playnbrag”, “Playnbrag.com”, “playnbrag.com”, “platform”, “Platform”, “site”, “website”, “apps”, “app”, ”us”, and "Us" will relate to Playnbrag Limited (A company incorporated under the laws of Ireland – under company registration number 539269) trading as playnbrag.com, and the service it is responsible for.
The terms “You”, “Your”, “you”, “your”, “they”, “them”, “creator”, “everyone”, “anyone”, “their”, “user”, “users”, “Customers”, “customer”, “participants”, “among them”, “people”, “who”, “yourself”, “player’s”, and “Player” apply to You, the user.
If You use our Service our engage in betting on our "website" or “apps” (defined as playnbrag.com), the company – Playnbrag Limited - is the operating company.
Playnbrag Limited (company number 539269) which is incorporated under the laws of Ireland and regulated by the UK Gambling Commission (licence number – 000-037501-R-319610-001) (Combined Remote Operating Licence). The registered address for the company is Loch Na Gar, Carrigart, Letterkenny, Co. Donegal, Ireland (company number 539269).
In respect of the website and apps, You should be aware that these Terms apply equally irrespective of whether the Service is accessed via a desktop browser, mobile browser, mobile device (including any phone & tablet apps), tablet device, or any other digital device.
The availability of our site does not constitute an offer or invitation by Playnbrag to use the site in any jurisdiction in which such use is illegal.
We reserve the right to block You from playing "Cash" Games if You are located in a jurisdiction where the participation in Cash Games is illegal, for example, the United States of America.
2.1 when a player confirms to a bet they are entering an agreement with whoever has invited them to that league, the rules set by the creator and the amount the bet is set at. Everyone involved in either creating a league or joining a private league must be fully aware that the link created can be shared to any 3rd person, either via email / private message, whatsapp, or otherwise, or can be posted on their live home feed such as Facebook or Twitter.
When a user creates a public league, whereby they choose to post it on the Public League section they acknowledge that this can been seen by everyone, and in doing so the user is allowing anyone to join their league. When a user joins a public league they are agreeing to the terms set out in that league when they are joining it.
Playnbrag will take a 7.5% commission charge from all winning pots
If there is more than one winner at the end of a private or public league (2 or more finish at the top on the same points) the pot will be split evenly among the winners
There will be a £0.50/ €0.50 / CAD $1/ AUD $1 withdrawal charge (bank charge) when You withdraw funds from your account with a minimum withdrawal of £5 / €5 / CAD $5 / AUD $5 (or the approximate equivalent in another currency)
There is a minimum bet of €5 / £5 / $5 and maximum bet of €100 / £100 /$100 on the Platform.
Please contact our customer and technical support team if You have any complaints / issues or disputes that need resolved under the “Contact Us” Link
Customers whose disputes are not resolved to their satisfaction by use of the operator’s complaints procedure may refer those disputes to an independent third party. You may escalate the matter externally to the Alternative Dispute Resolution for Consumer Disputes (ADR Group). They will act as an impartial adjudicator on disputes between playnbrag and the customer, after the customer has been through the operator’s own internal disputes procedures if a deadlock remains.
The dispute must be referred to them within 6 months of when the dispute first arose with playnbrag.com.
2.2 League Participation - You agree to the following when You agree to participate in any League at playnbrag.com:
That you have read and fully understand the rules of the game before either creating or joining a league.
Once a person has created a team & league/bet and *invites others to join they have entered a binding agreement once one other person accepts their invitation and joins, hence it is only then the private or public league becomes a binding agreement between 2 or more parties.
*posting a public league in the public section for anyone to join also constitutes an invitation
In the case of a public league when You confirm a bet & join a league, You are entering an agreement with whoever has posted that league, the rules set by the creator and the amount the bet is set at.
In the case of a private league when You confirm a bet & join a league, You are entering an agreement with whoever has invited You to that league, the rules set by the creator and the amount the bet is set at.
All participants involved in either creating a league or joining a private league must be fully aware that the shared link can be shared to any 3rd person.
This responsibility is that of the users to communicate to each other what their preference is.
The above responsibility of users sharing links privately or publicly is the sole responsibility of the user therefore playnbrag.com will not be held liable for how the users intend to share the link.
All participants involved in either creating a public league or joining a public league must be fully aware that that a public league can be joined by any member of the public as it is posted publicly for anyone to join.
It is a player’s responsibility to join the league on time, before the event /events has started in that respective league. The start and end date is clearly displayed on the Join League Page when the user joins a private league or public league.
Player’s making changes to their teams “substitutes” (in the Barclay’s Soccer Premiership, NFL & AFL) must do so before the deadline set out on the page on the site/apps – Before (Time - Date – Gameweek / Round).
Playnbrag will take a 7.5% commission charge from all winning “Cash” pots
If there is more than one winner at the end of a private or public league (2 or more finish at the top on the same points) the pot will be split evenly among them and their respective playnbrag accounts updated with the amount.
If You are experiencing any usability or functionality issues please immediately stop using the site and update the browser You are using to the latest version or change over to the most recent version of *Chrome before continuing *(applicable to windows users /android users/mac users using chrome browser). We will not be held liable for people that continue to use our site if they are experiencing problems who have not upgraded their browser to the latest browser version or decide not to switch over to the latest version of *Chrome * (applicable to windows users /android users/mac users using Chrome browser) (as of 1st February 2018).
Also, please ensure that You do not have a Hijack Browser enabled on Your browser as this may affect the performance and functionality of the site.
If at any time, You experience any problems of any kind on our site or apps whether functionality or otherwise, Please refrain from using the device in question any further and contact Us to notify Us of any issue so We can address it and fix it immediately. We will not be held liable if You continue to use the device in question for creating or joining leagues/bets if You are experiencing any functional, usability or performance related issues on Your device. Please wait until the issue has been resolved before continuing to use the site, and in the case of our apps please wait for the next update to become available.
There will also be a minimum bet of £5 / €5 / $5 and a maximum bet of £100 / €100 / $100 per bet placed (or the approximate equivalent in another currency).
There will be a £1/ €1 / CAD $1.50 / AUD $1.50 withdrawal charge when You withdraw funds from your account with a minimum withdrawal of £20 / €20 / CAD $25 / AUD $25 (or the approximate equivalent in another currency).
You are required to either take a photo or upload an image of photo identification of yourself to your “ My Profile” when you are making your 1st withdrawal (only) from your Playnbrag cash account. This is to verify that you are the legal age of 18 years or older to play Playnbrag.com. This is required to meet our licencing requirements.
All bets are non-refundable under these conditions set out in these terms.
2.3 By using the website, apps and our Service You acknowledge there is a risk of losing money and You accept full responsibility for such losses.
2.4 By entering any details into the website/apps, and/or using our Service, or by opening an account with Playnbrag.com, You agree that:
You have understood all of the rules and terms set out in the site and apps
You have understood the terms & conditions set out in League Participation
You have the mental capacity to take responsibility for Your own actions and can enter into a contract with Us, which is enforceable by law;
You are bound by the applicable rules relating to the games/offerings You are playing; and
You are responsible for complying with Your applicable local or national laws and will not access our website, apps and /or our Service from a country where we have restricted access for commercial or legal reasons.
2.5 If You are unsure about the meaning of any bets or rules You should contact customer support and should not place a bet on any event until You are confident that You fully understand the relevant rules.
We do not accept any responsibility, and are not liable to You, if You bet or play using our Service but are unsure of the meaning of the rules, or of any bets You are placing, or joining.
Where We intend to make significant changes We will notify You using one of the following methods:
Email (to the email address You have currently supplied us with); and/or
A notice on the website, apps; and/or
2.7 If You do not accept any changes that have been made to the Terms You should stop using our website, apps and Service. Any bets or wagers received, but not settled prior to the introduction of the updated terms, will be subject to the version of the terms applicable at the time Your bet or wager was received. These updated terms are effective from the 14th of May 2018 and supersede all previous versions.
3.1 In order to place a bet using the Playnbrag Service, or play a game/offering via the website or apps, You will need to register or sign up with Playnbrag.com. If you wish to play virtually with virtual credits you will be able to continue and play once you have completed the sign up process.
If You wish to place cash bets you will have to submit your card / payment details when you go to place bets. Your card / payment details must correspond with your registration details in your account details.
As part of opening Your account You will be required to provide personal details such as Your name, date of birth, telephone number and e-mail address.
3.2 These personal details supplied for your account will be used to confirm your identity through our verification process.
We may take the decision to close account/s, or reclaim any illegitimately paid pay-outs where the following has occurred:
Your activity and gameplay attempts to bypass our system controls on our points scoring system or stake limits; or
Where you are seen to be tampering with our system in anyway where you are seen to be creating some unfair advantage over the players you are competing against; or
Our service to You has previously been permanently terminated.
Deliberate attempts to falsify account details may lead to the closure of ALL related Playnbrag accounts with us.
3.3 In accordance with our Responsible Gambling policy and the procedures detailed within this document, You are able to set a deposit limit on the deposit page of your playnbrag account.
3.4 We will take all reasonable measures to ensure Your deposit limit is observed. However, we will not be liable to You if You circumvent our procedures and top Your account up with funds exceeding Your limit.
4.1 As part of the registration verification process, or from time to time for internal or investigative matters, we may make use of credit reference agencies, or government agencies, to confirm Your identity and card details. This process will involve checking the disclosed details against certain (public or private) databases.
4.3 As a condition of opening an account You confirm and We are entitled to verify that:
You are at least 18 years of age, or are over the legal age to bet in your respective jurisdiction;
1. You are reminded that it is an offence for You to participate in gambling if You are under 18 years of age or the age at which gambling or gaming activities are legal under the law or jurisdiction that applies to You;
You have provided Your name;
You are resident at Your stated address; and
You are not party to a current self-exclusion agreement with us;
The information you provide us with must be both accurate and honest, failure to do so will lead to immediate termination of your account with us.
As part of this process there may be requests for supporting ID which You will be advised of at the time.
4.4 If the verification process has not been completed satisfactorily within 72 hours from when you activate your 1st cash withdrawal, we may:
freeze Your account; and/or
prevent You from placing any further bets until these verification checks are completed satisfactorily.
4.5 If, upon completion of the KYC (Know Your Customer) verification, we are unable to verify Your details or You are ultimately shown to be underage or unable and/or unwilling to provide proof of Your residential address, or other information required to verify Your identity, we will within a reasonable time:
return any residual balance, up to the value of Your initial deposits, at the time of the unsuccessful verification however;
Any excess winnings will not be credited.
4.6 We may decide to carry out further verification checks or request extra documents to confirm Your identity, age and address at any time. This is to satisfy our licence obligations, routine security checks and to safeguard the integrity of Your account.
5.1 It is important for You to be aware of the following username and password information & how to prevent unauthorised access from any 3rd party:
The username and password You choose to enable access must be kept secure and personal;
If You think Your password may be known by someone else You can change it, at any time, by clicking into “My Profile” section on the app & “Profile > Edit ” section of website on your device, then Change Password;
Lost or forgotten passwords can be reset by simply clicking on “Forgot Password?” & entering in your email and we will email You a link & a reset code to reset your password.
If you choose to “Save” your Playnbrag password to your browser to access your account on your device where it is saved for future access you accept full responsibility for the safe keeping of that device & any unauthorised access (this is outlined in more detail below). We will not be held liable if your Playnbrag Account has been compromised by a 3rd party, with or without your consent.
When using the app you accept full responsibility for the safe keeping of that device (or devices) & please ensure that your phone or tablet is locked at all times when using our app so as to prevent any unauthorised access. We will not accept any liability if your account has been accessed on the app by a 3rd party via a mobile device such as a phone or tablet due to your device been unlocked or a 3rd party having accessed it by unlocking your device whether unauthorised or otherwise.
Please also be aware that when logging in to the website from a device (computer or mobile device) for the first time, you will be asked if you want to save the password to your browser when accessing the site for subsequent logins from that computer or mobile device. For example, if you were to use chrome browser you would get the following message – “Do you want Google Chrome to save your password for this site – Save / Never”.
If you select “Never” it will not save the password for future logins to that computer / mobile device.
If you select “Save” it will save the password to the browser for future logins (password field will automatically be filled in, in login page) for subsequent logins to the site on that device, so it is your responsibility that you prevent unauthorised access to your account if you choose to save the password to the browser to access the site.
We will not be held liable if a 3rd party gains unauthorised access to your Playnbrag account through the website where you have saved the password to your device. So it is of paramount importance that you ensure your computer /device is always locked to prevent any unauthorised access. This is solely your responsibility and we will not be liable for unauthorised access or otherwise by any 3rd party.
Likewise, it is of equal importance to prevent any 3rd party attempting to access your account through social media logins such as Facebook or Google login channels. Again, to prevent this you must ensure that your computer /mobile device is locked when using the Playnbrag Service so as to prevent unauthorised access from any 3rd party. This is your absolute responsibility and we will not be held liable for unauthorised access or otherwise by any 3rd party to your account.
5.2 Be careful when choosing security details that may be known by family members, particularly children or anyone under 18 when using a Cash Account. Any 3rd party, including anyone under 18, must not be permitted to use Your account and cannot accept any winnings on Your behalf when using a Cash Account.Information on filtering software (Responsible Gambling) that will be compatible with the website is available on our “Responsible Betting & Gaming” Page.
5.3 We will not be liable if You disclose Your username or password to another party. If a 3rd party becomes aware of Your username or password, then bets or wagers placed by 3rd parties will be considered valid. You should contact us in any circumstances where You believe Your account has been compromised.
You can also change Your password under “Profile > Edit” section of site and “My Profile” section of app.
5.4 Regarding computer, app & device security – We will not be held liable in any way or form if You disclose the password to access your device to any other person. We will also not be held liable if your phone/tablet/computer is lost or stolen, and access to Your device and your playnbrag account is compromised. We strongly advise any user that loses their device, or has it stolen, to access their account from another source immediately and withdraw all of their funds from it and “Contact Us” to disable the account immediately. Playnbrag.com takes no responsibility or will not be held liable if the user’s phone security is compromised in anyway whereby a third party gains access to the device. This Point 5.4 also applies to tablets and any other mobile devices.
5.5 It is Your sole responsibility to ensure that the information supplied to us is at all times both accurate and current, and to advise us of any changes at the earliest opportunity. Failure to do so may cause Your account to be suspended, if any routine verification checks raise a difference that we have not been made aware of.
5.6 You are solely responsible for the security and confidentiality of your account. In particular, you agree to keep your username and password strictly confidential and you are responsible for any misuse or negligence of your password. Provided that we have been correctly supplied with the account information requested, we are entitled to assume that offers and payments are made by you. You should change your password on a regular basis and never disclose it to any 3rd party. You undertake to protect your username and password in the same way that you would in respect of your bank cards and any failure to do so shall be at your sole risk and expense. If another person accesses your account, you are solely responsible for all their actions whether or not their access was authorised by you and you hereby indemnify us and hold us harmless against all costs, claims, expenses and damages how so ever arising in connection with the use of or access to your account by any 3rd party.
You will not attempt to sell or otherwise transfer the benefit of your account to any 3rd party and nor will you acquire or attempt to acquire an account which has been opened in the name of a 3rd party.
You can only play the offerings/games for money if you are:
a. 18 years of age or over; and / or
b. Have reached the age at which you are legally entitled to play the offerings/games in whichever country / or jurisdiction in that country you access our site/apps
It is your responsibility to verify that you are able to play the offerings/games for money in the country / or jurisdiction in that country in which you are accessing our site/ apps. If you are not so entitled, Playnbrag reserves the right to:
1. Immediately prevent your participation in the offerings/games and/or notify the user to prevent you making any withdrawals from or use of your cash account;
2. notify the person that all winnings which have accrued and remain in your account or which are otherwise due to be credited to your account be released to us in accordance with the terms & conditions and to deal with them as directed by the relevant authorities;
3. Require you to pay to Playnbrag, or as Playnbrag so directs, any winnings already received by you and/or by anyone acting on your behalf; and
4. Report you to the relevant authorities.
You understand that you may lose money when playing the offerings/games and accept that you are fully responsible for any such loss. You accept that under no circumstances will any amounts lost by you be recoverable from us.
In consideration for us allowing you to play the offerings/games, you represent to us (and acknowledge that we rely on these representations) as follows:
1. Your participation in the games is personal and not professional;
2. You are solely responsible for recording, reporting, paying and accounting to any relevant governmental or taxation authority for any tax or other levy that may be payable on any winnings;
3. You are solely responsible for the acquisition, supply and maintenance of all of the computer/device equipment and telecommunications networks and Internet access services and all other consents and permissions that you need to use in order to access our site/apps;
4. You fully understand the methods, rules, and procedures of the games and, where and when appropriate, will seek advice or help when using our site/apps;
5. By accepting any winnings, you consent to Playnbrag’s use of your name for advertising and promotional purposes without additional compensation being paid to you except where prohibited by law;
6. You will not choose a games nickname and/or alias that is defamatory, offensive, pornographic or in any way intended to impersonate a real person or brand. Playnbrag reserves the right to amend your nickname and/or alias in its absolute discretion if it believes you have breached this representation;
7. You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks in relation to any 'chat' or 'forum' facilities we provide and you accept that any postings made by you can be passed on to the relevant authorities should we deem this appropriate;
8. You will not disguise or interfere in any way with the IP address of the computer/device you are using to access the site or otherwise take steps to prevent us from correctly identifying the actual IP address of the computer you are using whilst accessing our site/apps; and
9. You accept and agree to abide by the rules of the offerings/games - as set out on our site - and any rules and terms in which you participate, as outlined on our site/apps.
7.1 Your “My Playnbrag” section on the site & “My Cash/Virtual” & “Deposit Funds” on the app details the payment options, and any associated charges, currently offered when You make a deposit or withdrawal from an account. You also have your current balance and a record of your Playnbrag betting record in this section.
7.2 You must ensure that You use a payment method which belongs to You and is registered in Your name. Only one payment method can be used on an account at any given time.
7.3 No withdrawal will be processed until we have satisfactorily completed the verification process – when requested - as per section 4 of these terms.
7.4 If in some cases deposits and withdrawals somehow exceed agreed limits (£700 / €700 / $700 weekly on both counts) on one account, and in accordance with regulatory and statutory Anti-Money Laundering guidelines, it may be necessary to carry out further customer verification to meet our Licence obligations, and suspend the account while the account is investigated and reviewed.
7.5 When moving between the different games on our website/apps or our Service, please be aware that You are accepting any specific rules and terms relating to the betting or game/offering that You are using.
7.6 If required, it will remain Your responsibility to report any winnings and losses to Your local law or tax or other authorities. We will not be liable to these authorities for any of Your personal taxes.
7.7 Deposits made by bank transfer, debit or credit cards will not be charged by us, although Your payment provider may make a charge. For instance there is a % charge on MasterCard and Visa “Credit” Cards incurred by them. However, You should be aware that some credit card companies regard betting transactions as "cash" and may attach a fixed and/or interest charge from the date of payment. There will be no charge on any debit card deposits used on the site/apps from our end.
Withdrawals to UK debit cards, credit cards and via bank transfer to UK bank accounts will be charged £1 per withdrawal, while all other transactions in the EU currency will be charged €1 per withdrawal. A $1.50 charge will apply to withdrawals in CAD $ and AUD $ currencies.
Withdrawals will take between 2 and 5 working days to transfer to your account.
All of the above information is clearly outlined on the payment and withdrawal pages on the website & apps when you are doing the process.
7.8 Bank charges will apply to the transfer of deposits and withdrawals to international bank accounts. Payment of these charges will be Your responsibility and may vary according to the amount of money transferred.
7.9 We have a policy of a minimum withdrawal amount of £5 / €5 / CAD $5 / AUD $5.
7.10 We reserve the right to suspend and close any account which is not being used for the purpose of play on our offerings. The reasons for this include but are not limited to deposits without corresponding play.
7.11 The maximum bet placed is £100 / €100 / $100 in your respective currency.
7.12 Funds held in Your account will not entitle You to interest. We do not hold Your funds separately from our PlaynBrag accounts and they are not subject to any specific trust arrangement. All Client funds are held by Playnbrag Ltd (Ireland) in their AIB Accounts which is incorporated under the laws of Ireland and regulated by the UK Gambling Commission.
7.13 The funds in your account are held on your behalf by way of security to meet any payment obligations you may incur as a result of betting or playing games on our site/apps or using any of the offerings or Service supplied by Playnbrag.com.
You undertake that:
A. all money that you deposit in your account is untainted with any illegality and, in particular, does not originate from any illegal activity or source; and
B. all bets placed are authorised and you will not attempt to *reverse a bet made or take any action which will cause such a bet to be reversed by a 3rd party, in order to avoid any legitimate liability.
*There is one exception when a bet can be reversed / cancelled – when a person creates a league/bet they can cancel it at any point before another person joins it. Once another person joins the bet the agreement becomes binding at which stage no bet can be reversed or cancelled.
You accept that all transactions may be checked to prevent money laundering and that any transactions made by you which Playnbrag.com deems suspicious, may be reported to the appropriate authorities.
You can only withdraw funds into the same account You made the initial deposit from.
You can then update your card or payment details on your payment page on the site but to do so you must go through the "Visa Verified" or "Master Card Secure Code" page so as to add another layer of security for You and playnbrag.com. We may also request customer verification. These checks are part of our on-going commitment to maintaining the security of Your funds.
Customer funds: segregation and disclosure to customers
Please note that under the licensing conditions of the UK Gambling Commission, we are required to inform players who use our Service in England, Scotland, Wales or Northern Ireland (“UK Customers”) as to the level of protection afforded to UK Customers’ Funds.
Our Customer Funds are kept in bank accounts separate from our business account but they would form part of the assets of the business in the event of insolvency.
This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: basic segregation
*Customer funds Ratings Category – Basic;
For more info Please visit the following Link:
Please note that UK Customers will be required to acknowledge receipt of this disclosure statement and we will not permit UK Customers to utilise any funds deposited for gambling until receipt is acknowledged, on each of the following occasions:
if a UK Customer has not yet deposited funds with Us, on the first occasion on which such UK Customer deposits funds,
if a UK Customer has previously deposited funds with Us, on the next single occasion on which such UK Customer deposits funds with Us; and
on the occasion of any subsequent deposit by a UK Customer, which is the first since a change in Our Disclosure Statement.
“UK Customer Funds” means the aggregate value of funds held to the credit of UK Customers of the Operator including, without limitation: cleared funds deposited by UK Customers with the Operator to provide stakes in, or to meet participation fees in respect of, future gambling, winnings which UK Customers have chosen to leave on deposit with the Operator or for which the Operator has yet to account to UK Customers. Customer funds are kept in bank accounts separate from the business bank account but they would form part of the assets of the business in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: basic segregation.
8.1 There may be circumstances where we are required to freeze the monies in Your account which will prevent You from using our website/apps or our Service, and at the same time supply relevant customer details to the applicable authority, regulator, external party etc. These actions will be taken where we have reason to believe that Your account may be used for, including but not limited to, the following activities (see also section 3.2):
Fraud or attempt to defraud;
Money laundering, including where this is linked to terrorist funding;
jeopardising the integrity of the sports or events on which we offer betting markets;
Involvement in collusion, match rigging or cheating of any kind;
We have reason to believe You are under 18 years old; or under the legal age to bet in that jurisdiction;
You are in a jurisdiction (or citizen of a jurisdiction) that makes the provision of our Service to You or Your use of them illegal;
You are trying to use our Service from any other territory where we do not accept custom;
If our investigations are on-going and there are still unresolved issues which remain we will continue to freeze Your account or we may take the decision to close it.
8.2 We have the right to close Your account at any time for any reason if we feel that you have been mis-using / abusing our Service at any time.
8.3 We may have to withhold the funds in your account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.
Following the determination of any such investigation we reserve the right to seize some or all of the funds in your account if we are satisfied that you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site/apps. We will deal with any funds obtained by us in this manner at our sole and absolute discretion and/or in accordance with any advice, request or instruction from any governmental, regulatory or enforcement authority.
In addition, if formally requested by the police, gambling regulators or taxation or other authorities or in the event that you fail to provide us with sufficient information to identify yourself in accordance with our own internal procedures or those imposed on us by regulatory authorities (wherever based) we may suspend your account and all functionality relating to the use of your account (e.g. bet management and withdrawal of funds) pending determination of any criminal or other legal proceedings or investigation to which such a request may relate or until you provide the necessary 'know your customer' or 'age verification' information as appropriate.
For the avoidance of doubt at no point during any such period will interest accrue to you on any funds in your account.
8.4 If You wish to close Your account You should inform us via e-mail, using the details found in our Contact Us section. We will not be able to close your account until all current bets / or leagues that you are in end but we will block your account to prevent any further activity by disabling it.
Once the last league that you are participating in ends we will then withdraw any existing funds to your payment card / account and it will then be disabled.
Should You wish to resume betting or gaming with us, You can contact us under the “Contact Us” section to reactivate the existing account.
8.5 On request of You closing Your account You should withdraw all existing monies in your account.
8.6 You agree not to make any chargebacks, reversals or cancel any deposits into Your account. However, if these events take place You agree to refund and compensate us for such unpaid deposits, including any expenses incurred by us in the process of collecting Your deposit. It is agreed by You that charging back any valid deposited funds will be considered a breach of this Agreement and permits us to close Your account and terminate our relationship.
9.1 For standard (deposit/debit) accounts, if Your account has not been used to place a bet for 366 days Your account will be deemed dormant and subject to Dormancy Fees.
9.2 When an account becomes dormant, we will charge a Dormancy Fee of £1 / €1 / $2 (or currency equivalent). The Dormancy Fee will be charged on the day the account is considered dormant, and the first day of each calendar month thereafter.
9.3 The Dormancy Fee will continue to be deducted until either the account balance has been reduced to zero, or Your account is reactivated by You placing a bet..
9.4 We will endeavour to make every effort to contact You, using the most recent details that we have been provided by You, with regards to Your account balance before Your account becomes dormant.
9.5 When activity resumes on an account which has been inactive for a period we may perform additional security checks to ensure access is legitimate and to safeguard the integrity of Your account. This may result in a request for additional information and/or the temporary suspension of Your account while the checks are carried out, especially if any of Your personal details, payment details or contact information has become out-of-date.
11.1 Our Customer Service department's standard working hours are 10am to 10pm and We aim to respond to You within 24 hours of when you contact us.
Though from time to time it may take longer to respond to your query/issue/request due to our Service experiencing a high volume of traffic at certain times when popular sporting events are on that we offer on the site/apps.
11.3 We will aim to ensure that the website/apps are available 24/7, through working closely with our trusted and highly reliable providers.
Please refer to our Liability section for more detail.
12.1 Your ability to place a bet is limited to a bet cap limit of £100 / €100 / $100 or by means of funds that already sits in Your account or by depositing it via your card / payment details. At the time Your bet is placed and accepted, the corresponding stake value is deducted from Your available playnbrag account balance, and your card / payment account if you had to make an initial deposit to meet the bet.
12.2 When betting on the website/apps You must check that the bet details are correct before submitting for confirmation. However, with any submission we reserve the right to:
refuse a bet;
propose a different stake size or price for the selected bet.
12.3 We recommend that You retain a copy of any transaction records, merchant policies and/or our terms. If at any time there is disagreement regarding the bet details then we will refer to our records of the transaction and base our subsequent decision on this information.
13.1 Subject to the exceptions below, for pre-event bets a bet or wager is only considered valid following the generation of a league link after the user has created a league & confirmed a bet, and the deduction of the relevant stake. All bets are only confirmed after an uninterrupted pending period has completed and the bet has not been cancelled or made void for any reason, including market suspension
when a league pool bet is created a league link is generated but acceptance is only confirmed when the “Waste bin icon” is removed under My Leagues page next to the respective league/bet created due to one other person joining your league & agreeing to the bet. This means that your bet has now been activated as one other person has joined it.
As mentioned above, a pending bet will have a “Waste bin icon” next to it under My Leagues section meaning that the bet can be cancelled at any time. When the “Waste bin icon” is removed it means that the bet (and not the league) has now become active as one other person has joined it and it can no longer be cancelled.
The league becomes active when the league starts and the status changes from “Fixture” to “Ongoing” in the league details page.
bet placement is not prohibited by any term of Your employment contract or any Sport's Governing Body rule which applies to You; and
You are not aware of any circumstances which would make the placing of the bet a breach of a betting rule being applied by a sport's governing body.
If any bet placed by You is found to be false and in contravention of this term, we will have the right to withhold any and all winnings, and Your stake will be forfeited win or lose. Your data will also be passed to the relevant sports' governing body, regulator and/or to the UK Gambling Commission as required by our licence conditions.
If any bet placed by You is found to be false and in contravention of this term, we will have the right to withhold any and all winnings, and Your stake will be forfeited win or lose. Your data will also be passed to the relevant sports' governing body, regulator and/or to the UK Gambling Commission as required by our licence conditions.
14.1 We may decide to refuse a bet, void any accepted bets and withhold settlement, if we believe You are in breach of any of the terms of our Agreement including but not limited to where we are of the belief that:
You are under 18 years of age;
You are involved in fraud, money laundering, collusion, match rigging or cheating of any kind;
You are trying to use our site or Service from a restricted territory;
You are placing bets or wagers that are in contravention of the laws in Your country or place of residence; and/or
The placing of a bet may put at risk the integrity of the relevant sport's governing body.
14.2 In addition, any such breach will be regarded as a material breach and entitle us to terminate our Agreement with You immediately. As a result of Your actions we may use monies in Your account to settle any liabilities we may incur.
15.1 Gambling is a dynamic, fast moving activity which can lead to the occasional mistake by the user being made. For an example of some "obvious errors / mistakes", see below:
in the context of normal betting business, and the probability of the event occurring, a bet is accepted at a probability which is obviously imbalanced; (For example, if 2 people were to participate in a league/bet with each other – Where one Person selects 2 players that are odds on favourites on their team, the other person, 2 rank outsiders on their team – It is obvious the player with the 2 favourites has a higher probability of winning the “like for like” bet.
We will always aim to ensure accuracy and clarity in presenting our rules & conditions on the site/apps but cannot accept responsibility for any obvious errors in relation to the user’s selections, & users setting or agreeing to a bet.
All participants involved in either creating a private league or joining a private league must be fully aware that the link created can be shared to any 3rd person, either via email / private message, whatspp, or otherwise, or can be posted on their live home feed such as Facebook or Twitter.
The above responsibility of users sharing links privately or publicly is the sole responsibility of the user therefore playnbrag.com will not be held liable for how the users intend to share the link.
This responsibility is that of the users to communicate to each other what their preference is.
Likewise, all participants involved in either creating or joining a public league must be fully aware that the league they are creating or joining is open to the public. Therefore they accept that this is the case and take full responsibility for engaging in public leagues. The user accepts full responsibility when creating or joining a public league, and Playnbrag is not liable for their actions or errors.
15.2. Errors and Omissions
If at any point there is a technical error of any kind on the platform and one user is deemed to have an advantage over another user due to the error which is not in direct correspondence with the rules set out in the respective sport offering on the platform then we will do our utmost to resolve the issue if the league is still running (where the bet is live).
However, in some cases if this is not possible or feasible, we will immediately cancel the league / bet and all users will be refunded the original bet amount to their accounts. If a technical error like this was to take place whereby we are required to cancel the league you agree that we are only liable to the original bet amount placed and not the potential winnings from the cancelled league – due to 1 or more players in the league having an unfair advantage due to the technical error.
If there is any discrepancy between the gaming results on your computer/device and the results on our server, the results on our server shall be final and binding. If there is any discrepancy between your on-screen display and the balance in your account, the balance held on Playnbrag’s server is deemed to be the balance in your account and this determination shall be final and binding. You will forfeit any amounts shown to be in your account that result from human error or technical default.
If you are incorrectly awarded any winnings as a result of (a) any human error; (b) any bug, defect or error in the Software; or (c) the failure of the relevant Games offerings or the Software to operate in accordance with the rules of the relevant game, then Playnbrag will not be liable to pay you any such winnings and you agree to refund any such winnings that may have been paid to you as a result of such error or mistake.
If any sum is incorrectly credited to Your account or incorrect stakes are deducted You are obliged to notify us. We are permitted to reverse such credits and/or recover such sums from You, if withdrawn. If You use the sums improperly credited to place bets, or where stakes have not been deducted, we can void all such bets and reverse any winnings. If necessary, we are permitted to off-set any subsequent amounts You deposit or win with us to make good this liability.
Playnbrag and its respective licensees, distributors, parents, subsidiaries, affiliates and all of their officers and directors and employees will not be liable for any loss or damages which may be caused by the interception or misuse of any information transmitted over the Internet.
16.1 In this section any "complaint "which refers to the general conduct of the licensed activities, other than the settlement of the transaction itself, will remain categorised as a complaint through the internal complaints procedure. Ultimately it will be the Customer Management Director's response, where escalated, which represents the final stage of this procedure.
Where the "complaint" refers to the settlement of a betting transaction, it will become a dispute where:
It is not resolved at the first stage of the complaints procedure and is escalated to the Customer Management Director;
following the response from the Customer Management Director, the complainant remains dissatisfied and subsequently refers the matter to the applicable external body for adjudication.
Complaints will not be heard by us if they are not raised with our Customer Services within six months of the event occurring.
16.2 During this process all e-mail communications with You and any other person may be recorded. If the contents of these communications are disputed, then we will consult these records and these will be key in our decision making process, unless additional evidence is presented.
16.3 During the resolution process You must agree not to reveal the existence or detail of any complaints or disputes to any 3rd party, which could include discussions in chat rooms or equivalent forums. If confidentiality is broken, then so are the terms applying to this process and as a result the resolution process will be put on hold. In these circumstances we will also have the ability to freeze and potentially close Your account.
16.4 Customer & Technical Support
Playnbrag will have an email service where we aim to respond to queries, issues and complaints - both customer and technical support - within a 24 hour period.
Though from time to time it may take longer to respond to your query/issue/request/complaint due to our Service experiencing a high volume of traffic at certain times when popular sporting events are on that we offer on the site/apps. Please wait for our response in due course to assist you.
16.5 Complaints Procedure
The complaints procedure is as follows:
You should go to Contact Us Page (see Contact Us Link at bottom of page throughout the site/apps) and Select Under - Choose Category - Payment Issues & Complaints and Under - Choose Type - Complaints - and send us your complaint and an advisor will investigate the enquiry and respond to it.
The message will be logged and at this point it will be recorded as a complaint;
The Complaints Team will review Your complaint, and try to resolve it to your satisfaction and then communicate their resolution/decision to You.
If You remain dissatisfied You may escalate the matter to the Customer Management Director, firstname.lastname@example.org, at which time it will be recorded as a dispute if it relates to a betting transaction.
16.6 Complaints and Disputes Resolution Policy
The complaints and disputes resolution policy is as follows:
upon receipt of an escalated complaint, the Customer Management Director will obtain a report from the complaints team, carry out any further necessary investigation and respond to You;
The Customer Management Director's response represents the final stage of the internal complaints and disputes procedure;
However, if You are still dissatisfied, and the dispute relates to the settlement of a betting or gaming transaction, You may escalate the matter externally to the Alternative Dispute Resolution for Consumer Disputes (ADR Group).
The ADR Group acts as an impartial adjudicator on disputes that arise between betting / gambling operators and their customers, after they have been through the operator's own internal dispute procedures but a deadlock remains.
In accordance with Part 4 of 2015 No. 542 Consumer Protection, the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 we inform you that ADR Group (www.consumer-dispute.co.uk) is our ADR Entity. At such time as we have exhausted our internal complaints handling procedure when considering a complaint from a customer and we have been unable to settle that complaint ADR Group (www.consumer-dispute.co.uk) will be competent to deal with that complaint should the customer wish to use alternative dispute resolution and we will be obliged, or prepared, to submit to an alternative dispute resolution procedure operated by ADR Group (www.consumer-dispute.co.uk).
WE SUGGEST THAT YOU OBTAIN INDEPENDENT LEGAL ADVICE
Customers who are dissatisfied with the outcome of a complaint or challenge any process detailed in this section may raise the matter with the UK Gambling Commissioner, which requires the complainant to complete a Complaint Resolution Request Form. However the Commissioner stresses that other than in exceptional circumstances, all complaints should first be directed towards ADR to deal with.
The dispute must be referred to them within 6 months of when the dispute first arose with Playnbrag.
17.1 We will take the strongest criminal and contractual measures against You if You are found to be involved in fraud. If You are alleged or suspected of fraud we will deny payment to You and notify the relevant authorities of any illegal activities that You have undertaken, or attempted to undertake on our platform.
17.2 You will be liable to pay us, on demand, all costs, charges or losses experienced by us, as a result of any fraudulent activity by You. This will include any direct, indirect or consequential losses, any loss of profit and loss of reputation, arising directly or indirectly from Your fraud, dishonesty or criminal act.
18.1. Collusion occurs when two or more customers attempt to gain an unfair advantage, over other customers, by sharing knowledge of games or other information.
18.2 You may be permanently banned from using our offerings /Service, and Your account may be terminated immediately if You attempt to collude, or actually collude with any other customer.
18.3 Where possible, registered complaints will be investigated against customers suspected of collusion. If we are made aware of suspected collusive behaviour, during play, we may at our sole discretion decide to terminate suspected customers access to the Service and/or block their accounts whilst releasing any existing funds to their bank / payment accounts. However under no circumstances will we be liable for any loss experienced by You as a result of the collusive or unlawful activity of any person using the Service or software.
18.4 For the avoidance of doubt, collusion includes both hard or direct collusion and soft collusion, i.e. where a player acts differently against different opponents within the same game because of external influence.
You should report such activity to our Customer Services team as soon as reasonably practicable. Such practices are not allowed and we will take all reasonable steps to investigate any such complaints and, where possible, prevent them. We shall not, however, be liable for any form of loss sustained by you as a result of any of the activities outlined above or any other such unlawful activity of any persons using the Service/Website/Apps.
19.1 You are not allowed to use any application, program or software, or any other advantage by external factors, to automatically play, including without limitation a robot, when using our Service. Any such use will constitute a breach of these terms and without prejudice to any other right available to us we will:
block Your access to the Service and/or the network;
terminate Your account and seize all the monies held in the account.
19.2 Use of any such "bot" software programs goes against our terms as it may in some instances potentially put other players at a disadvantage.
20.1 We recognise that although for most gambling is fun, for others it can become a problem. As a result we provide a self-exclusion facility for those wanting to control their gambling.
You can go to our Responsible Betting & Gaming page or Contact Us Page and Select Under - Choose Category - Exclusion / Report - and then Under - Choose Type - Self Exclusion - and send us a message to self-exclude yourself from our service.
You can also now use the “Self Exclude” tab at the top of the Self Exclusion Page to Self Exclude immediately from our Service. It is available once You login at the top of the Self Exclusion page on the website & apps. All monies in your account will be immediately released back to your payment card account upon doing so. As mentioned above You must be logged in first to execute this action.
Under the Responsible Betting & Gaming page You can review the assistance available and understand just how seriously we take this issue and find all relevant & support information.
20.2 Self-exclusion is a formal process whereby You request us to prevent You from being able to access Your Playnbrag online account
the minimum self-exclusion period offered is of a duration of not less than 6 nor more than 12 months
any self-exclusion may, on request, be extended for one or more further periods of at least 6 months
the self-exclusion arrangements gives You the option of selecting a self-exclusion period of up to at least five years
20.3 We will action Your request to self-exclude Your online Account with immediate effect upon receipt & acknowledgement of Your request and confirm this to You by email.
20.4 We reserve the right to contact You should any further information be required.
20.5 Any remaining balances will be returned to You by a method determined by us (conditional upon complete account verification where appropriate).
20.6 Any existing leagues you are in will continue as before, but you will be unable to access the site/apps, and you will be forwarded the winnings if you win. After which point when the last league ends the account will become inactive and close..
20.7 We accept no responsibility or liability if You fail to provide, or provide inaccurate or incomplete information which prevents us in our sole determination from applying Your self-exclusion to Your Account.
20.8 We may refuse to apply Your self-exclusion to any playnbrag account if there is any doubt at our sole discretion whether the account belongs to You – e.g. if you are unable to verify that the account belongs to you.
20.9 You cannot revoke, rescind or withdraw this self-exclusion agreement prior to the stated expiry date. A new Playnbrag account of any kind may not be opened.
20.10 During Your self-exclusion period, we will take reasonable steps to ensure that You will no longer receive marketing materials. We will also employ reasonable automated checks to endeavour to ensure that You can no longer transact with Playnbrag.com.
20.11 During Your period of self-exclusion, You have an equal undertaking not to seek to circumvent the self-exclusion agreement by entering or continuing (or asking a 3rd party on Your behalf) to participate in gambling and betting services via Playnbrag online operations.
20.12 During Your self-exclusion period, in the event (or in circumstances that are beyond Playnbrag's reasonable control):
You inadvertently receive marketing material and You continue gambling as a result; and/or
You circumvent Your self-exclusion agreement by (including but not limited to) (i) continuing to gamble; or (ii) by opening and operating new accounts; and/or (iii) automated checks and/or IT or software programmes fail to recognise any attempt by You to circumvent Your self-exclusion:
Playnbrag.com shall have no responsibility or liability to You or any third party and is therefore under no obligation to return any deposits, winnings, or other funds in respect of such activity online.
20.13 Any accounts found to be in breach of a self-exclusion agreement will be closed as soon as they are discovered.
20.14 At the end of a self-exclusion period the person in question can contact a member of our Playnbrag Customer Service team by going to the Contact Us Page and Select Under - Choose Category - Re-Activate Account - and then send us a message to get your account re-activated.
20.15 Following this Your accounts subject to Your self-exclusion request will be reactivated and Your self-exclusion lifted unless You contact us again within this period and request for Your self-exclusion to remain in place for a further 12 month period.
20.16 Any account subject to Your self-exclusion may not be reactivated until any existing Playnbrag self-exclusion agreement has terminated.
20.17 As part of this process we also recommend that You self-exclude from other Operators at Your earliest opportunity. Please also refer to our Responsible Betting & Gaming page where You will find additional information and a support contact number for the National Gambling Helpline should You wish to use the free counselling service they provide.
20.18 TIME-OUT PERIOD
20.19 In addition to self-exclusion, we offer a "time out" period. You can request a time out for any time period from 24 hours up to 6 months by going to the Contact Us Page and Select Under - Choose Category - Exclusion / Report - and then Under - Choose Type - Time Out - and send us a message with the requested time out. During this period Your Playnbrag online account that You hold will be temporarily closed. The facility will be automatically removed upon the expiry of the period, or can be removed at any point upon request. While the time out is in place, we will endeavour not to send You any marketing material.
20.20 We accept no responsibility or liability if You fail to provide, or provide inaccurate or incomplete information which prevents us in our sole determination from applying Your time out period to accounts.
20.21 We may refuse to apply Your time out to any Playnbrag account if there is any doubt at our sole discretion whether the account belongs to You – e.g. if you are unable to verify that the account belongs to you.
21.1 If the software or hardware serving the website/apps or our Service experiences unexpected system flaws, faults or errors we will make reasonable endeavours to resolve the problem within an acceptable time-frame.
21.2 We shall not be liable to You if:
account settlement (or other elements of the Service) issues arise as a result of systems' errors, communications' errors, bugs or viruses; or
Damage to Your computer equipment or software results in a loss of data by You.
We also reserve the right to void all affected games (only in exceptional cases) and take necessary action to correct such errors. However we are not required to provide any back up network and/or systems or similar services.
21.3 You agree that we shall not be responsible for any loss, including loss of winnings, resulting from the website/apps, failing to operate correctly because of, but not limited to the following:
Any delay or interruption in operation or transmission;
System failures, software error bugs, viruses or other faults (including errors or omissions in content);
Any loss or corruption of data or communication or lines failure;
Any person's misuse of the website/apps/or any other Playnbrag related Service (including content of such websites); or
Any other factors beyond our control.
21.4 If there is a service interruption caused by a failure in our system we will suspend all bets where the failure or error has occurred in the system and will not resume bets until everything is restored to it’s original and correct state.
21.5 If a service interruption was to happen while a league or contest was ongoing or in play all leagues and user selections would be updated the correct points allocation when the service resumes.
21.6 If at any point there is a service interruption of any kind, all active leagues / contests would be frozen until the service resumes. At point of resumption any errors or discrepancies would be rectified and updated. Points scoring updated and winner declarations activated.
22.1 To ensure the continued provision of the website/apps & any other Playnbrag related services, and dependent on our good judgement, we may at any time decide to carry out software maintenance or modify any product / offering delivered via the website/apps.
22.2 As a result of maintenance requirements and/or a change to any of the products/offerings offered on it, we may restrict, from time to time, Your access to the website/apps & any other Playnbrag related services (in whole or in part). We will try, although we cannot guarantee, to undertake these modifications or maintenance requirements during times which minimise the impact upon our players.
23.1 Use of all kinds of third party software in any manner to use our website/apps or avail services provided by us is strictly prohibited. If you suspect any user making use of such software then you should immediately bring it to our notice using the "Contact Us" screen in website/apps.
23.2 To enable the use of certain features & functionality on our website/apps, specific required 3rd party software will need to be made available to You.
23.3 By using our websites/apps, You agree that You have accepted the terms of our third party's END-USER LICENSE AGREEMENT in addition to these terms. However if there is any inconsistency between these terms and any 3rd party's END-USER LICENSE AGREEMENT, these terms will prevail.
24.1 We are not liable for any loss or damage that you may suffer in respect of an event of Force Majeure. For the purposes of these Conditions, "Force Majeure" means any event outside our reasonable control affecting our ability to perform any of our obligations under these Conditions.
25.1 Cancellation, Termination, Suspension and Breach
We may restrict your access to our site/apps, prohibit you from participating in any and/or all Games, freeze bets been placed, in a particular Sport or Sports, refuse or limit any wager you make, withhold payment of your winnings in accordance with the terms & conditions set out, suspend or terminate your account in our absolute discretion without cause at any time including, without limitation, if:
i. there is a technological failure;
ii. We believe that you have breached any of these Conditions;
iii. You attempt to manipulate or ascertain information concerning the Software code or are involved in collusion;
iv. You tamper or attempt to tamper with the Software in any way;
v. you are committing any offence e.g. by attempting to access the Platform / offerings from a jurisdiction where playing the Games is illegal;
vi. You publish any actual or potentially defamatory, offensive, racist, harmful or obscene language or material; or
vii. We suspect that you may be having difficulties obtaining credit.
25.2 Conditions relating to us
Changes to the Games
Playnbrag.com may, in its absolute discretion, alter or amend or withdraw any particular Game or any part thereof, and may add other Games at any time, and may alter offerings, features, specifications, capabilities, functions and/or other characteristics of the Games at any time.
26.1 You acknowledge and agree that Your access to and use of the games / offerings offered via the website/apps, and use of our Service, is at Your sole option, discretion and risk.
26.2 You further acknowledge that Your access to and use of the website/apps, our Service and games/offerings is permitted solely in strict accordance with these terms and that any winnings will only be paid if won in accordance with our terms (and the rules set out in each respective sport offering on the site/apps). We will not be liable to You for any attempts to use the Service or the website/apps using methods not intended by Us or if You are otherwise in breach of these terms.
26.3 We will try to operate our Service and website/apps using reasonable skill and care and substantially as described in these terms. You acknowledge and accept that the offerings and Service and the corresponding website/apps upon which they are available are provided "as is". No warranties or representations are therefore applicable to any subsequent faults and failings.
26.4 Any representation, warranty, condition or guarantee whether express or implied (including without limitation any implied warranty of satisfactory quality, fitness for purpose, completeness or accuracy, uninterrupted provision, or non-infringement or warranty that the website/apps, our Service, will be timely, secure or error free or that the website/apps or applicable servers are free of viruses, bugs or other malicious programs or that their use will meet Your requirements) are hereby excluded to the fullest extent permitted by law.
27.1 Other than our obligation to pay You winnings which have been genuinely won in accordance with our terms and subject always to our rules, our maximum liability to You arising out of or in connection with Your access to and use of the website/apps, our Service, and our offerings and/or these terms whether for breach of contract, or tort (including negligence) or otherwise will be limited:
in respect of a single transaction in relation to which the liability in question has arisen, to the amount of bets or stakes placed by You from Your account in respect of such transaction;
27.2 Under no circumstances will we be liable to You in contract, tort (including negligence), breach of statutory duty or otherwise under or in connection with these terms, Your use of, or inability to use, the website/apps or our Service, our comments box feature, forums, or any software, materials or other information on our website/apps, or Service available from there, for:
any injury, loss, claim (other than pursuant to term 27.1), loss of profits, opportunity or revenue, loss of business or agreements, loss of goodwill, loss of use or corruption of software, loss or corruption of data or loss of anticipated savings;
Loss or damage to property, or injury;
General damages or any direct, indirect, special, incidental, consequential, exemplary or punitive damages of any kind.
The above conditions are applicable even if such losses are foreseeable or if we have been notified by You of the possibility of such losses arising.
27.3 You specifically acknowledge, agree and accept that we are not liable to You for the following:
Any defamatory, offensive or illegal conduct of any customer or 3rd party;
Any loss, including any loss of winnings, arising from the use, abuse or misuse of Your account or our Service and the corresponding website/apps, whether by You or a 3rd party;
Any loss, including loss of winnings, incurred in the sending of information to our website/apps or our Service by You or by a 3rd party;
IT failures which are caused by the hardware or software equipment which You or other players are using to access the website/apps, or any Playnbrag related services;
Acts or omissions by Your internet service provider or other 3rd party with whom You have contracted to gain access to the website/apps or the internet generally;
any technical failures, system breakdowns, defects, delays, interruptions, manipulated or improper data transmission, loss or corruption of data, communications' lines failure, distributed denial of service attacks, or bugs or viruses or any other adverse technological consequence to the Service;
the accuracy, completeness or currency of any information services provided including without limitation, drivers, matches, games, races, times, results, fixtures, league tables, group tables, leaderboards, players lists, golf major fields, or general statistics or any live scores, statistics and intermediate results shown on our website/apps;
any failure on our part to observe any self-exclusion policies that we may reasonably have in place from time to time and any failure on our part to interact with You where we may have concerns about Your activities;
Any link contained, or the website/apps or content contained, on any internet sites linked to and from the website/apps.
27.4 Nothing in these terms shall operate so as to exclude or restrict our liability for death or personal injury caused by our negligence, or for fraud.
27.5 To Summarise WARRANTIES (26) & LIABILITIES (27) -
The Software is provided to you "as is", without warranty of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, or non-infringement of 3rd party rights. Playnbrag does not warrant that the operation of the Games or the Software will meet your requirements or be uninterrupted or error free or secure or that any defects are correctable or will be corrected. The entire risk as to the use, quality and performance of the Games and the Software lies with You. In addition, any security mechanisms included on our site or in the Software have inherent limitations, and you must determine that they meet your requirements.
Playnbrag's maximum liability to you or any 3rd party arising out of these Conditions or Your use of our site/apps or the Software, whether for breach of contract, equitable duty or in tort or otherwise, will be limited to whatever amount you paid to us whilst playing the offerings /games. Nothing in these Conditions shall limit Playnbrag’s liability for death or personal injury caused by our negligence.
In no event will Playnbrag, its licensees, distributors, parents, subsidiaries, affiliates and all of its officers, directors and employees, nor anyone else involved in creating, producing or delivering the Games/Offerings or the Software, be liable for any damages or losses whatsoever, including, without limitation, special, indirect, consequential, incidental or punitive damages, arising out of or in connection with these Conditions or the use or performance of the Games/Offerings or the Software. This disclaimer and limitation applies regardless of the cause or nature of the losses or damages including, without limitation, lost revenue or profits (whether direct or indirect), interruptions, loss of data, inaccurate results, or delays, however arising and regardless of the theory of liability, even if Playnbrag received prior notice of the possibility of such damages.
Any allowable claim, if any, which you may bring against Playnbrag must be brought no later than sixty days after the date of the event giving rise to the claim, and you hereby waive any right to bring any claim not brought within such period.
If you are using any 3rd party equipment, software or services (collectively, the "3rd party goods/services") in connection with your use of our site/apps or the Software, the entire risk as to the quality and performance of such 3rd party goods/services rests with you. Should such 3rd party goods/services prove defective, you assume the entire cost of all necessary repairs or corrections.
In no event will Playnbrag, its licensees, distributors, parents, subsidiaries, affiliates and all of its officers, directors and employees, nor anyone else involved in creating, producing or delivering the offerings/games or the Software, be liable for any damages which may be caused by the interception or misuse of any information transmitted over the Internet
Nothing in these Conditions shall limit or exclude liability for personal injury or death nor for representations made fraudulently.
28.1 Playnbrag Limited, is the owner of:
a. all copyright and related rights in and to our site and all related apps, including, without limitation, rights in databases;
b. all trade mark rights, whether registered or unregistered, in and to PLAYNBRAG and the PLAYNBRAG logo;
c. the domain name www.playnbrag.com which is our uniform resource locator ("URL"); and
d. all code created & owned by Playnbrag Limited (Playnbrag.com).
e. all rules for all respective sports / offerings offered by playnbrag.com (Playnbrag Limited).
f. all structures, flows and formats of all respective sports / offerings offered by playnbrag.com (Playnbrag Limited).
28.2 The following use of games / offering data or any other data or content from our site/apps or via the API or any other Playnbrag.com data from any other source (together, “Playnbrag Data”) is strictly prohibited without the specific prior written consent of Playnbrag Limited:
1. Commercial use by any person; and/or
2. Any use for any purpose by a competitor of Playnbrag Limited, or an employee, contractor or agent of any such competitor (“Restricted Person”), provided always that Restricted Persons may place bets.
Screen scraping, web scraping or any other automated or manual collection of Playnbrag Data, for commercial use by any person and/or for any use by a Restricted Person, is expressly prohibited.
Any unauthorised use of any of these rights may result in prosecution or other action being taken against you.
28.3 You hereby assign to Playnbrag Limited & Playnbrag.com absolutely, any and all copyright and other intellectual property rights throughout the world in all media whether now known or hereafter developed, for the full period of copyright, including by way of present assignment of future copyright and all other rights whatsoever, in any bets, chat postings, game play or any other interaction made by you whilst playing the Games on our site/apps.
Any data licensed to playnbrag.com from 3rd parties is provided for use on our site/apps only and may not be used for any commercial purposes without the consent of such 3rd parties.
1. If you reside in the UK:
These Terms and Conditions will be governed by the laws of U.K.;
And the courts of the U.K. have non-exclusive jurisdiction in relation to all disputes under these Terms and Conditions.
2. If you reside in Australia or New Zealand:
These Terms and Conditions will be governed by the laws of the state of Tasmania; and
You agree to submit to the non-exclusive jurisdiction of the courts of Australia in relation to all disputes under these Terms and Conditions.
3. If your domicile or habitual residence is in Germany or you reside anywhere other than the UK, Australia or New Zealand:
These Terms and Conditions will be governed by the laws of the European Union;
by accepting these Terms and Conditions, you agree to submit to the exclusive jurisdiction of the location that Playnbrag Limited determines in its sole discretion, in respect of any disputes arising out of, or connected with, these Terms and Conditions;
nothing in this paragraph shall prevent Playnbrag Limited from applying to the courts of any jurisdiction for such provisional or protective measures as are available under the laws of that jurisdiction; and
The rights and obligations under these Terms and Conditions shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods and/or any local implementing legislation, the application of which is expressly excluded.
30.1 If we do not enforce the carrying out of any of Your obligations or if we do not apply any of our permitted rights or remedies we shall not be prevented from enforcing such rights or remedies or requiring You to fulfil Your obligations moving forward.
31.1 In the event that any provision of these Terms and Conditions is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.
Any provision of these Terms and Conditions that is invalid, illegal or unenforceable in any jurisdiction will be ineffective in that particular jurisdiction, without affecting the validity, legality or enforceability of that provision in other jurisdictions.
32.1 These terms, and all the associated documents referred to in these terms, comprise the entire agreement between us and supersede all prior communications and understandings relating to the subject matter of our relationship.
32.2 A verbal or written declaration by any employee or agent of Playnbrag Limited should not be regarded as a variation of these terms or an authorised statement relating to product or service quality. We shall have no liability to You for any unauthorised statement.
32.3 No person other than members of Playnbrag Limited shall have the right to enforce these terms or bring an action under the Contracts (Rights of Third Parties) Act 1999.
Last updated – 16th of May 2018